Freelance Writer & Author
The Iceberg A beautiful peak floating in the ocean. Just like most things that have a peak, it also has a wide base. Unlike a mountain where we see the massive width before we get to the top, the iceberg hides its base. When the Titanic struck the ol’ berg people didn’t think too much…
After a trip to my favorite big box store where I stared down a cashier whose tortuously stuffed and pushed-up cleavage was about to pop her name tag off and whose glare was less than welcoming, I felt it necessary to do a list of basic customer service tips. 1. Smile Yes, it really does…