Freelance Writer & Author
After a trip to my favorite big box store where I stared down a cashier whose tortuously stuffed and pushed-up cleavage was about to pop her name tag off and whose glare was less than welcoming, I felt it necessary to do a list of basic customer service tips. 1. Smile Yes, it really does…
Every writer asks this question at some point or another: Should I fly by the seat of my pants or should I create a map so I know how to get where I’m going? We all take to the internet or email other writers we know. Or we attend writer’s conferences/workshops or book signings in…